TERMS AND CONDITIONS
Movers Cochrane Corp. — Leading Local Moving Service in Cochrane, Alberta, Canada
Understanding Insurance, Claims, and Liability with Movers Cochrane Corp.
When it comes to moving, ensuring the safety and protection of your belongings is essential. At Movers Cochrane, we prioritize transparency and accountability in every aspect of our services, including insurance coverage, claims procedures, and liability considerations. In this comprehensive guide, we’ll delve into the details of insurance, claims, and liability to provide you with the peace of mind you deserve during your move.
Insurance Coverage
Our basic insurance coverage offers protection for the handling and transportation of household items and office contents. This coverage provides a release value of $4.00 per kilogram per item. While our insurance safeguards your belongings during transit, it’s essential to note that certain items are not covered. These include chips on pressboard and particleboard items, glass and mirror items, as well as scratches on walls and hallways. We advise clients to consider additional liability or insurance coverage to safeguard against unforeseen circumstances.
Filing a Claim
Should you encounter any issues or concerns during your move, we’re here to assist you every step of the way. To initiate a claim, please reach out to us within 15 days after the move or incident date. All claims or complaints must be submitted in written correspondence to ensure clarity and documentation. Rest assured that Movers Cochrane Corp. will acknowledge your claim promptly and strive to resolve it within 30 days from the date it is filed. Our commitment to customer satisfaction drives us to address any issues promptly and effectively.
Handling Dangerous Goods
Safety is our main priority at Movers Cochrane Corp. If you have hazardous materials, dangerous goods, or any unsafe items that require handling during your move, it’s necessary to notify us in advance. Our movers have the right to refuse the transport of these items to ensure the safety of our team and your belongings. By communicating openly about any potential risks, we can work together to mitigate hazards and facilitate a smooth moving process.
Understanding Liability
While we take every precaution to ensure the safety of your belongings, it’s important to understand the parameters of liability during the moving process. Movers Cochrane Corp. will not be held liable for damage caused by improper packing or wrapping by the client. Similarly, any damage to the interior and items in the building during the move is not covered under our liability. Additionally, if the client chooses to assist with the move, Movers Cochrane Corp. will not be liable for any damaged items or injuries that may occur to the client or their helpers.
At Movers Cochrane Corp., we’re dedicated to providing comprehensive moving services with integrity and accountability. By understanding the nuances of insurance, claims, and liability, you can navigate your move with confidence and peace of mind. Should you have any questions or require assistance, don’t hesitate to contact us. Trust Movers Cochrane Corp. to handle your move with care and professionalism every step of the way.