FREQUENTLY ASKED QUESTIONS

📞 CALL OR TEXT FOR QUOTE (587-952-7275)

Frequently asked questions

What types of moving services does Movers Cochrane Corp. offer?

At Movers Cochrane Corp., we offer a comprehensive range of moving services to meet your needs:

    • Residential & Home-Office Moving: Customized solutions for moving your home or home office.
    • Long Distance Moving: Reliable services for moves across vast distances.
    • Office & Corporate Moving: Efficient relocation for businesses.
    • Senior Moving: Specialized services to ensure a seamless transition.

    • Loading & Unloading: Assistance with loading and unloading your items.

    • Packing & In-House Service: Professional packing and in-house moving services.

Learn more about each service on our https://moverscochrane.com/services/

You can easily request a quote by calling or texting us at 587-952-7275 or 587-577-2180. Alternatively, you can fill out the form on our https://moverscochrane.com/request-a-quote/ page with your move details, and we’ll get back to you promptly with an estimate.

Yes, Movers Cochrane Corp. is fully licensed and insured. We provide compensation protection for our workers (WCB) and ensure that your household and office contents are handled with care. Our services prioritize your belongings’ safety and security.

We primarily serve Cochrane and Calgary, Alberta and the surrounding areas. Our long-distance moving services extend beyond local regions, ensuring we can assist you regardless of your destination. For more details, check our https://moverscochrane.com/service-areas/

Yes, we offer a 5% discount for repeat customers as a token of our appreciation for their loyalty. Additionally, you can earn cash credit towards your move by referring someone who books our services. Find out more about our promotions on our https://moverscochrane.com/refer-us/

On moving day, our professional movers will arrive on time, equipped with all necessary moving supplies including blankets, dollies, and runners. They will carefully wrap and handle your items, ensuring a smooth and stress-free moving experience. You will receive booking confirmation upon scheduling your move.

We take extra care with fragile and valuable items by using specialized packing materials and techniques. Our team is trained to handle such items with the utmost care to prevent damage during transit.

Yes, we offer professional packing services. Our team can handle everything from packing your entire home to just the fragile items. We use high-quality packing materials to ensure your belongings are protected.

Our moving contract is detailed, easy to read, and understand. It includes:

    • The scope of services provided
    • Pricing and payment terms
    • Insurance and liability details
    • Terms and conditions
  • You will receive a copy of the contract upon booking your move.
How do I prepare for my move?

Our moving contract is detailed, easy to read, and understand. It includes:

    • The scope of services provided
    • Pricing and payment terms
    • Insurance and liability details
    • Terms and conditions
  • You will receive a copy of the contract upon booking your move.

Yes, we provide all necessary moving supplies, including blankets, dollies, and runners to our valued customers. If you require additional packing materials like boxes or bubble wrap, we can supply those as well.

We recommend booking your move at least 2-4 weeks in advance, especially during peak moving seasons. Early booking ensures availability and allows us to better accommodate your schedule.

We accept various payment methods, including cash, credit/debit cards, and electronic transfers. Payment details will be outlined in your moving contract.

At Movers Cochrane Corp., we understand that moving plans can change unexpectedly. We aim to be as accommodating as possible while ensuring that our team and resources are efficiently managed. Our cancellation and rescheduling policy is outlined below:

Cancellation Policy:

  • More than 3 Days (72 hours) Before Your Scheduled Move: Any deposits will be fully refunded.
  • Less than 3 Days (72 hours) Before Your Scheduled Move: The deposit will be forfeited due to the difficulty in rescheduling resources on short notice.

Rescheduling Policy:

      • More than 3 Days (72 hours) Before Your Scheduled Move: You may reschedule your move without any additional deposit.
      • Less than 3 Days (72 hours) Before Your Scheduled Move: Rescheduling within this timeframe may require an additional deposit.

Force Majeure:

        • In cases of extreme weather, natural disasters, or other unforeseeable events beyond your control, we will work with you to reschedule your move with only a deposit adjustment, depending on the new schedule.

We encourage you to contact us as soon as possible if you anticipate any changes to your moving plans. Our goal is to collaborate with you to ensure a smooth and stress-free moving experience.

Currently, we do not offer storage solutions. However, we can recommend trusted storage facilities in the area if you need temporary storage.

Referring someone is easy! Provide them with our contact details or direct them to our https://moverscochrane.com/refer-us/ page. Make sure they mention your name when booking to earn cash credit towards your move.

If you have any complaints or issues, please contact our customer service team immediately at 587-952-7275. We are committed to resolving any problems quickly and to your satisfaction.

You can reach us via:

    • Phone or Text: 587-952-7275 or 587-577-2180
    • Email: [email protected]
    • Address:205 3 Ave Unit 8, Cochrane, AB T4C 1A2, Canada

For more contact options, visit our https://moverscochrane.com/contact-us/ page.

REFER US

At Movers Cochrane Corp. we understand the importance of word-of-mouth recommendations. We value the trust and satisfaction of our customers, and we believe that sharing positive experiences can benefit everyone involved

3 Easy Steps to Refer & Earn Cash Reward

Fill Out ‘Refer Us’ form

Refer anyone You Know Planning on Moving

Earn Cash Reward for Every Referral

How It Works:

  • Save together, Earn together: Earn a cash reward when you refer your family and friends to Movers Cochrane Corp.
  • You Both Benefit: As a thank you for trusting us with your referral, both you and your friend will receive exclusive benefits when they book their move with us at Movers Cochrane Corp.
  • Discounts: Referrals receive a special 5% discount on their move and you earn a $40 referral bonus.

    Spread the moving love! By referring Movers Cochrane Corp. to your family and friends, you’re helping them experience the same exceptional service you enjoyed. Plus, you’ll get a bonus as a thank you! It’s a win-win for everyone involved.
  • We contact the referral: Visit our website or call us at 587-952-7275 or 587-577-2180 to refer a friend with just their name and contact details.
  • Your Cash Reward: Your $40 reward per referral will be sent directly to your e-transfer within 3-5 business days after your friend’s move is complete.
The Best Moving Company in Cochrane